Terms of sale

1. Parties

These terms govern the sales concluded on carcoveratelier.com between La Housse à l’Ancienne, a French limited liability company (SARL) registered in Paris under number 333 393 718, with its registered office at 6 rue Auguste Dorchain, 75015 Paris, France (the Seller), and any person placing an order (the Customer). The Seller makes, sells and ships the products, and handles after-sales service. Placing an order means accepting these terms.

2. Made-to-measure products

The covers are made to measure from the car model selected and the information given by the Customer, in particular the registration number, which the workshop uses to confirm the exact version of the car. Pictures are not contractual: slight variations in shade or finish may exist.

3. Prices

Prices are in euros, including VAT. Delivery costs are shown before the order is confirmed. The Seller may change its prices at any time; the price that applies is the one shown when the order is placed.

4. Order

The Customer selects the car, the cover and the options, enters the information requested, then confirms the order and the payment. The sale is final once the order is confirmed.

5. Payment

Payment is made online through a secure payment provider. Card details are not stored by the site. The order is processed once payment has been received.

6. Making and delivery

Each cover is made to order: allow 10 to 15 working days of making before shipping. Covers are delivered by UPS, to the countries of the European Union and to Monaco. Delivery costs and details are on the delivery page. A tracking number is sent to the Customer when the cover is shipped.

7. Right of withdrawal

Under Article 16(c) of Directive 2011/83/EU and Article L221-28 3° of the French Consumer Code, the 14-day right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalised. As the covers are made to measure for the car indicated, they cannot be taken back or exchanged, except for a manufacturing defect or a proven lack of conformity. As long as making has not started, an order can be corrected or cancelled on request. The details are on the returns and warranty page.

8. Legal guarantees

The Customer benefits from the legal guarantee of conformity for two years (Directive (EU) 2019/771, Articles L217-3 and following of the French Consumer Code) and from the guarantee against hidden defects (Articles 1641 and following of the French Civil Code). If a product is defective or does not conform, the Seller repairs or replaces it at its expense.

9. Personal data

The data collected, including the registration number needed for making the cover, are processed as described in our privacy policy.

10. Applicable law and disputes

These terms are governed by French law. This choice does not deprive consumers of the protection of the mandatory rules of the country where they live. In case of a dispute, the Customer first writes to the Seller at contact@carcoveratelier.com to find an amicable solution. Failing that, the Customer may refer the matter free of charge to a consumer mediator, or to the competent court.

Last updated: 5 November 2026.